Terms & Conditions
Welcome to gooditemsmall! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website.
1. General Information
- Business Address: RM 1602, 16/F, Lucky Centre, No.165-171 Wan Chai Road, Wan Chai, Hong Kong
- Contact Email: sale@gooditemsmall.com
2. Use of Our Website
By accessing our website, you agree to use it for lawful purposes only and in a manner that does not infringe on the rights of others or restrict or inhibit their use of the site. You are responsible for ensuring that your use of the website complies with all applicable laws and regulations.
3. Account Registration
You may be required to create an account to make purchases on our website. You agree to provide accurate and complete information during the registration process and to promptly update any information that changes. You are responsible for maintaining the confidentiality of your account login details and for all activities under your account.
4. Products and Pricing
- Product Information: We make every effort to provide accurate descriptions and images of the products. However, we do not guarantee that the product descriptions, images, or other content on the website are entirely accurate, complete, or error-free.
- Pricing: All prices are listed in USD unless otherwise specified. Prices may change without notice, and we reserve the right to correct any pricing errors.
- Availability: All products are subject to availability. If we are unable to fulfill an order, we will notify you and offer a refund or alternative product options.
5. Order and Payment
- Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email is not an acceptance of your order but a confirmation that we have received it.
- Payment: We accept various payment methods including credit cards, and third-party payment systems. By providing payment information, you authorize us to process your payment for the total amount due for your order.
- Order Cancellation: We reserve the right to cancel any order at our discretion. If your order is canceled, we will notify you and provide a full refund.
6. Shipping and Delivery
- Shipping Methods: We offer standard international shipping. Shipping fees will be calculated during checkout based on your location and order size. Free shipping is available for orders over $129.99 USD.
- Delivery Times: Delivery times may vary depending on your location, but generally, shipping takes 7-15 business days. Delivery times are estimated and not guaranteed.
- Customs Duties and Taxes: Any customs duties or taxes incurred on international shipments are the responsibility of the customer.
7. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, we accept returns within 30 days from the delivery date. The item must be unworn, unwashed, and in its original condition with all tags attached.
- Refunds: Refunds will be processed to the original payment method. Please note that return shipping costs are the responsibility of the customer unless the item is defective or an error occurred on our part.
- Exchanges: We currently do not offer exchanges. If you wish to exchange an item, you must return the original item and place a new order.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of gooditemsmall and is protected by copyright laws. You may not use any content from our website without our written permission.
9. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Limitation of Liability
To the fullest extent permitted by law, gooditemsmall shall not be liable for any damages (including direct, indirect, incidental, special, or consequential damages) resulting from the use of or inability to use our website, products, or services, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless gooditemsmall, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.
12. Governing Law
These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising under or in connection with these Terms shall be resolved by the courts in Hong Kong.
13. Changes to Terms
We reserve the right to update or change these Terms at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after such changes constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
• Email: sale@gooditemsmall.com
• Address: RM 1602, 16/F, Lucky Centre, No.165-171 Wan Chai Road, Wan Chai, Hong Kong