Privacy Policy

At gooditemsmall, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.

1. Information We Collect

We collect personal information from you when you use our website, create an account, or make a purchase. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit card number, billing address, and other payment details.
• Order Information: Order history, product preferences, and other relevant details related to your purchases.
• Technical Data: IP address, browser type, device information, and website usage details (e.g., pages visited, time spent on the site).

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Orders: To complete transactions, process payments, and ship your orders.
• To Provide Customer Support: To respond to inquiries, process returns, and assist with any issues.
• To Improve Our Services: To enhance our website, improve product offerings, and provide a better shopping experience.
• To Send Promotional Communications: We may send marketing emails or promotions about our products and offers. You can opt-out at any time by clicking the unsubscribe link in these emails.
• To Comply with Legal Obligations: We may use your data to comply with laws, regulations, or legal processes.

3. Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our business and fulfilling orders, including:

• Payment Processors: To process payments securely.
• Shipping Partners: To deliver products to your designated address.
• Marketing Service Providers: To send promotional emails or manage advertisements.

We require all third parties to protect your personal information and not use it for any purposes other than to provide the services we request.

4. Data Security

We take appropriate security measures to protect your personal data. This includes using secure servers, encryption, and payment processing services that meet industry standards. While we strive to protect your personal information, no data transmission over the internet is 100% secure. We cannot guarantee the security of your data, but we are committed to doing our best to safeguard it.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and personalize content and ads. These technologies collect information such as your browsing preferences and interactions with our website. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

You have the right to:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out: Opt-out of marketing communications by clicking the unsubscribe link in promotional emails.

To exercise your rights, please contact us at sale@gooditemsmall.com. We will respond to your request within 90 days.

7. International Data Transfers

As gooditemsmall operates globally, your personal information may be transferred to, stored, and processed in countries outside your jurisdiction, including Hong Kong. By using our website and providing your personal information, you consent to such transfers in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make significant changes, we will post a notice on our website or email you directly to inform you. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: sale@gooditemsmall.com
• Address: RM 1602, 16/F, Lucky Centre, No.165-171 Wan Chai Road, Wan Chai, Hong Kong